Privacy Policy — ink716

In this Privacy Policy, the following terms carry the meanings set out below unless the context indicates otherwise:

• "ink716" / "We" / "Us" / "Our" refers to the ink716 platform and its operators, accessible at https://ink716.cam.
• "Player" / "You" / "Your" refers to any individual who registers, accesses, or interacts with the ink716 platform in any capacity.
• "Personal Data" means any information that identifies or can reasonably be used to identify a natural person, directly or indirectly — including name, email address, phone number, national identity number, IP address, and device identifiers.
• "Processing" means any operation performed on Personal Data, including collection, recording, storage, use, transmission, disclosure, or deletion.
• "Account" refers to the registered player profile created on the ink716 platform.
• "Services" means all features, games, betting markets, payment processing, customer support, and any other functions provided through the ink716 platform.
• "KYC" (Know Your Customer) refers to our identity and age verification procedures.
• "Cookies" means small data files stored on your device by your browser when you visit the ink716 platform.

ink716 collects the following categories of personal data from players and visitors to the platform:

Registration & Account Data

• Full legal name, date of birth, and gender
• Email address and Indonesian mobile phone number
• Chosen username and encrypted password
• City and province of residence (e.g., Jakarta, Surabaya, Bandung, Bali, Medan, Yogyakarta)
• Preferred currency (Indonesian Rupiah / IDR)

Identity Verification (KYC) Data

• Scans or photographs of government-issued photo identification (KTP, passport, or SIM)
• Selfie photographs taken alongside identity documents
• Bank account details (account holder name, account number, and bank name — BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata, or other supported institutions) used for withdrawal verification
• Source-of-funds documentation where required for large transactions (e.g., bank statements, payslips)

Financial Transaction Data

• Deposit amounts, timestamps, and originating payment method (bank transfer via BCA, BRI, BNI, Mandiri; e-wallet via OVO, DANA, GoPay, ShopeePay, LinkAja)
• Withdrawal amounts, timestamps, and destination account details
• Bonus claim history and wagering activity linked to promotional credits

Gaming & Betting Activity Data

• Bet history, game session logs, wager amounts, and outcomes across all product categories including sports betting, live casino, slots, and togel (Indonesia's traditional numbers lottery) markets
• Session duration, login frequency, and time-of-day activity patterns
• Responsible gaming tool usage (e.g., deposit limit settings, self-exclusion requests)

Technical & Device Data

• IP address, browser type and version, operating system, and device type
• Geographic location data derived from IP address (country and city level)
• Pages visited, time spent on pages, and navigation paths within the platform
• Cookie identifiers and session tokens (see Section 10)

Communications Data

• Content and metadata of support tickets, live chat transcripts, and emails exchanged with the ink716 customer support team
• Survey responses, feedback submissions, and promotional opt-in preferences

ink716 collects personal data through the following means:

• Direct Submission: Data you voluntarily provide during Account registration, KYC document upload, deposit and withdrawal requests, and customer support interactions.
• Automated Technical Collection: Data collected automatically when you access the platform, including IP address, device information, browser cookies, and session activity logs.
• Payment Processors: Transaction confirmation data shared with ink716 by your bank or e-wallet provider (OVO, DANA, GoPay, ShopeePay, LinkAja) upon completion of a deposit or withdrawal.
• Third-Party Identity Verification Services: Data returned by KYC and fraud-detection partners used to validate the authenticity of identity documents you submit.
• Game Providers: Session and outcome data transmitted to ink716 by certified game studios (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Pocket Games Soft) when you play games hosted on their platforms via ink716's integration.

ink716 processes your personal data for the following purposes:

ink716 will not use your personal data for any purpose that is incompatible with those listed above without first obtaining your explicit consent or as required by applicable law.

ink716 processes your personal data on the following legal grounds:

• Contractual Necessity: Processing is necessary to perform the contract between you and ink716 — specifically, to operate your Account, process transactions, and deliver the Services you have requested.
• Legal Obligation: Processing is required for ink716 to comply with applicable legal and regulatory obligations, including KYC requirements, anti-money-laundering (AML) procedures, and reporting obligations.
• Legitimate Interests: Processing is necessary for ink716's legitimate interests — including fraud prevention, platform security, responsible gaming monitoring, and service improvement — provided those interests are not overridden by your fundamental rights and freedoms.
• Consent: For specific processing activities such as direct marketing communications and the use of non-essential cookies, ink716 relies on your explicit consent. You may withdraw consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

ink716 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients solely to the extent necessary for the stated purpose:

Payment Service Providers

Your payment details are shared with your chosen bank (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, BSI, Bank Permata, Bank Danamon) or e-wallet provider (OVO, DANA, GoPay, ShopeePay, LinkAja) solely to process your deposit or withdrawal transaction. Each provider operates under its own privacy policy and data protection obligations.

Identity Verification Partners

Your KYC documents (identity card scans, selfies, supporting financial documents) are shared with certified third-party identity verification service providers for the purpose of confirming your identity and age. These providers are contractually bound to process your data only for verification purposes and to maintain appropriate security standards.

Game Content Providers

When you play games from certified studios integrated into the ink716 platform — including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Pocket Games Soft — a session token and minimum necessary account identifiers are shared with the relevant studio to initialize and record your game session. No additional personal data beyond what is technically required is transmitted to game providers.

Fraud & Security Service Providers

Technical data including IP addresses, device fingerprints, and behavioral signals may be shared with fraud detection and cybersecurity service providers to protect the integrity of the platform and the security of all players' Accounts.

Legal & Regulatory Authorities

ink716 may disclose your personal data to law enforcement agencies, courts, regulators, or other governmental authorities where required by applicable law, in response to a lawful request, or to protect the rights, property, or safety of ink716, its players, or the public.

Corporate Transactions

In the event of a merger, acquisition, restructuring, or sale of all or part of ink716's business, your personal data may be transferred to the acquiring entity as part of that transaction, subject to equivalent data protection commitments.

ink716 operates internationally and some of the third-party service providers to whom we disclose data (including game studios and technical infrastructure providers) may process your data in countries outside Indonesia. Where such transfers occur, ink716 takes reasonable steps to ensure that appropriate safeguards are in place to protect your personal data to a standard at least equivalent to that required under the laws of your jurisdiction.

These safeguards may include contractual data protection clauses, the requirement that recipients maintain certified security frameworks, or the application of recognized international data transfer mechanisms. By using the ink716 platform, you acknowledge and consent to the transfer of your personal data to such international recipients as described in this policy.

ink716 retains your personal data for as long as is necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by applicable law. The following general retention guidelines apply:

• Active Account Data: Retained for the full duration of your Account's active status plus a minimum of 5 years following Account closure.
• KYC Documents: Retained for a minimum of 5 years from the date of verification or Account closure, whichever is later, in compliance with anti-money-laundering regulations.
• Financial Transaction Records: Retained for a minimum of 5 years from the date of each transaction.
• Customer Support Communications: Retained for 3 years from the date of the last interaction, unless a longer period is required for an open dispute or legal proceeding.
• Technical & Log Data: Retained for up to 12 months unless required for an ongoing security investigation.
• Marketing Consent Records: Retained for the duration of your marketing subscription plus 3 years to evidence prior consent in the event of a complaint.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with our internal data lifecycle management procedures.

ink716 implements industry-standard technical and organizational measures to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. Our key security measures include:

• SSL/TLS Encryption: All data transmitted between your browser or device and the ink716 platform is encrypted using 256-bit SSL/TLS protocols, ensuring that your login credentials, payment details, and personal information cannot be intercepted in transit.
• Encryption at Rest: Sensitive stored data — including passwords (which are hashed and salted), KYC documents, and financial records — is encrypted at rest using industry-standard encryption algorithms.
• Access Controls: Access to personal data within ink716 is restricted on a strict need-to-know basis. All staff with access to personal data are subject to confidentiality obligations and undergo data protection training.
• Two-Factor Authentication (2FA): Players are strongly encouraged to enable 2FA on their Accounts. ink716 supports authenticator-app-based 2FA to provide an additional layer of security against unauthorized access.
• Intrusion Detection & Monitoring: ink716's infrastructure is subject to continuous security monitoring, automated threat detection, and regular third-party penetration testing to identify and remediate vulnerabilities proactively.
• Incident Response: In the event of a data security incident that poses a material risk to your rights and freedoms, ink716 will notify affected players and relevant authorities within the timeframes required by applicable data protection law.

While ink716 takes every reasonable measure to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your Account credentials and for notifying us immediately at [email protected] if you suspect any unauthorized access to your Account.

ink716 uses cookies and similar tracking technologies to enhance your experience, maintain session integrity, and analyze platform usage. The following categories of cookies are used on the ink716 platform:

You can manage your cookie preferences through your browser settings. Most modern browsers allow you to block or delete cookies, though doing so may affect the functionality of the ink716 platform. For detailed instructions on managing cookies, refer to your browser's help documentation.

As a player on the ink716 platform, you have the following rights in relation to your personal data. To exercise any of these rights, please contact us at [email protected] with the subject line "Privacy Rights Request":

• Right of Access: You have the right to request a copy of the personal data that ink716 holds about you, along with information about how it is processed.
• Right to Rectification: You have the right to request the correction of inaccurate or incomplete personal data held about you. For basic Account details (name, contact information), you may update these directly via your Account settings.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, or where you withdraw consent (for consent-based processing). Note that this right is subject to legal retention obligations — ink716 cannot delete transaction records or KYC data that must be retained under applicable law.
• Right to Restriction: You may request that ink716 restrict the processing of your personal data in certain circumstances, for example while the accuracy of data is contested or while you object to its processing.
• Right to Data Portability: Where processing is based on your consent or on contractual necessity, you have the right to receive your personal data in a structured, commonly used, machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data where that processing is based on ink716's legitimate interests, including profiling for direct marketing purposes.
• Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing that occurred before withdrawal.

ink716 will respond to all verified privacy rights requests within 30 days of receipt. We may ask you to provide proof of identity before processing your request to protect against unauthorized disclosures.

The ink716 platform is strictly intended for adults aged 21 years and older. ink716 does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in our Account registration and KYC process, and any Account found to belong to a person under 21 will be immediately suspended and closed.

If you are a parent or guardian and you believe that a minor has registered an Account on ink716 or has submitted personal data to our platform without your consent, please contact us immediately at [email protected]. We will investigate and take prompt action to delete any personal data relating to the minor and close the associated Account.

We encourage parents and guardians to make use of reputable internet filtering and parental control software to prevent minors from accessing online gambling content, including the ink716 platform.

The ink716 platform may contain references to third-party services, such as integrated game studios or payment providers. When you interact with a third-party service — for example, when launching a live casino game hosted on Evolution Gaming's infrastructure or processing a payment via OVO or DANA — you are also subject to that third party's own privacy policy and data handling practices.

ink716 has no control over and accepts no responsibility for the privacy practices or content of third-party services. We encourage you to review the privacy policies of any third-party service with which you interact in connection with your use of the ink716 platform.

ink716 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or the features of the platform. Material changes will be communicated to registered players via email at least 7 days before taking effect. The updated policy will also be published on this page with a revised "Last Updated" date.

Your continued use of the ink716 platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy. If you do not agree with any changes, you must discontinue use of the platform and submit an Account closure request prior to the effective date of the changes.

We recommend reviewing this Privacy Policy periodically to stay informed of how ink716 protects and uses your personal data.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way in which ink716 handles your personal data, please reach out to our dedicated privacy support team through the following channels:

• Email: [email protected] — please use the subject line "Privacy Inquiry" or "Privacy Rights Request" as appropriate
• Live Chat: Available 24/7 via the platform interface, with Indonesian-speaking agents on hand to assist players across Jakarta, Surabaya, Bali, Medan, Bandung, and all other Indonesian cities
• Response Time: ink716 aims to acknowledge all privacy-related inquiries within 24 hours and to provide a substantive response within 30 days of receipt
• Operating Hours: Our support team operates around the clock, including during Indonesian public holidays such as Idul Fitri, Nyepi, Indonesian Independence Day (17 August), and Waisak
• Time Zone Reference: All support response times are measured in Western Indonesia Time (WIB, UTC+7)

ink716 treats every privacy inquiry with seriousness and confidentiality. We are committed to resolving your concerns fairly and transparently.